General sale conditions. "Patti Chiari"

The sale is done by Quarti Italy srl - VAT number 03129070169 Via San Pietro, 20 - 24010 Barzana (BG) Phonenumber(+39) E-Mail For any clarification or information, you can communicate with the above-mentioned contacts. The sele is endorsed by the "MONEY BACK GUARANTEE" formula.

They are to be considered inclusive of VAT and as an indication (except for typographical error). Prices can be changed without notice. The shipment costs will be added to the amount of order at the confirmation step. These are bear by the customer

The payments modality are:

  1. Advance bank transfer: this option can be done after the customer has received a confirmation email containing the quote (including shipping costs). The shipment starts only if the payment is received.
  2. Cash on delivery only for an amount not exceeding 300 euros. The shipment starts when the wares are ready.
The customer plans the payment modality with QUARTI ITALY SRL

The customer must provide the fiscal code or the VAT number when submitting the request.

Shipments are made by a courier service. It is selected by the order features (volume, package helnumber, weight). The shipment costs are summed to the order amount at the order confirmation step. The customer is compelled to guarantee, at the shipment address, the presence of a qualified person who receives the goods. The customer phone number is written on the package; but, in the absence case, the driver often doesn't call and he leaves a stock level notice.  Warning : you must always indicate a civic number or a street length in km to avoid the shipment is stored. Moreover, you should be sure that on your intercom there is the same name that you have given in the shipment address.
The customer must give the shipment address if it differs from the billing address.
SHIPMENT COSTS. WARNING:  At the order confirmation step, the shipment costs are always charge to the customer.
DAMAGING GOODS. The goods are at the risk of the customer during the trip. In case of damage to the goods during transport, there are no refunds. The customer is required, upon receipt, to check the exterior integrity of the package In the case of a damaged package, the customer is compelled to write on the travel document “it is accepted with reserve. The package is damaged.”. Moreover, in a quick time, the customer is compelled to communicate via written document (i.e. email) to courier service and to QUARTI ITALY SRL. After that, the courier service will open a refund request. In this case, the refunds are done by only the courier service.

The cardboard packaging is included in the sale price, other types of packaging, IF NOT INCLUDED, WILL BE CHARGED IN THE INVOICE AT THE COST.

The shipment is processed within 2 working days upon the payment.
Delivery modality: we use the courier service that delivers within 2/3 working days upon the shipment. For heavy and / or bulky shipments we use slower couriers that deliver in about 7/10 working days. Our proposal indicates the availability of the requested goods and the type of courier used.
No compensation for damages for any delays in case of delay in shipment or delivery of goods.

the sales of this site are subject to the right of withdrawal pursuant to / art. 64 of Legislative Decree 206/05. The customer who intends to apply the withdrawal right must send, within 10 (ten) working days of the goods receipt, registered letter with acknowledgment of receipt. Alternatively, you can sand an e-mail within the same term of 10 (ten) working days from the goods receipt. The withdrawal right must be confirmed by QUARTI ITALY SRL with a registered letter (with notice of receipt) within the following 48 (forty-eight) hours from the received request.
The aforementioned registered letter with return receipt must be sent to the following address:
Via San Pietro 20, 24010 Barzana (BG) IT
It must be contains:

  • the indication of the will to make use of the benefits granted by law;
  • the indication of the product
  • is mandatory to attach a copy of billor receipt
  • your bank account data
To obtain a refund of the amount, within the same term of 10 (ten) days from receipt of the goods, the customer must also send to us the product, for which he intends to apply the withdrawal right, using a courier. Within 30 (thirty) days of receipt of the communication in which the customer expresses the will to apply the withdrawal right, the company QUARTI ITALY srl will refund by bank transfer or payment to postal current account. The aforementioned refund refers exclusively to the price of the product; in any case the ancillary costs of shipping and home delivery will not be reimbursed and, therefore, will remain the responsibility of the customer.
The withdrawal right is however subject to the following conditions:
  • the right applies on the entire product
  • the withdrawal isn't applicable on a part of a product
  • the purchased good must be intact and not damaged in any way and returned in its perfectly sealed original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, etc.).
The shipment, until the certificate has been received in the warehouse of the company QUARTI ITALY srl, is under the complete responsibility of the customer; in case of damage to the goods during transport, the company QUARTI ITALY srl will notify the customer of the incident (within five working days of receipt of the goods in its warehouses),to allow a claim against the carrier. In this case, the product will be made available to the customer for its return, simultaneously canceling the request for withdrawal.
The withdrawal right is totally lost, for lack of the essential condition of integrity of the goods (packaging and / or its contents), in cases where the company QUARTI ITALY srl ascertains: the lack of the external packaging and / or the original internal packaging ; the absence of integral elements of the product (accessories, manuals, parts etc.). In case of forfeiture of the right of withdrawal, the company QUARTI ITALY srl will return the purchased good to the customer, charging the shipping costs to the customer.

The authorized products for the treatment against varroa in Italy, marketed by us, are: API LIFE VAR-APIGUARD-APISTAN-APIVAR-APIBIOXAL. The products, Oxalic Acid, Sulfur, etc., cannot be used in Italy for the treatment of bee diseases. They are products for free sale for professional use. Therefore, whoever buys them assumes responsibility for any improper use.

This list cancels and replaces the previous ones.
All product specifications are subject to change without notice.
The appearance of the material may be different from that shown in the photographs.
The machines illustrated in the catalog are without protections - mandatory by law - the price shown does not include these protections.
The type and model to be applied must be established in the order.
QUARTI ITALY srl assumes no responsibility for any typing errors in the texts.
For technical or specific information regarding products and regulations, contact our sales department.
Any unauthorized reproduction, even partial, of this catalog is prohibited. The violation of this is punishable by law.
The originality of our product is guaranteed by our brand.
Our brand is registered all over the world.
In the event of a dispute, the Bergamo court is competent.